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Powerdirector 365 concurrent user sessions not supported
Powerdirector 365 concurrent user sessions not supported










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  • #Powerdirector 365 concurrent user sessions not supported how to#

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  • Users need to sign in with their credentials to return to customer engagement apps. The application signs out the user when the session expires. Users can only remain signed in the application for the duration of session.
  • To enforce users to reauthenticate after a pre-determined period of time, admins can set a session timeout for their individual environments.
  • These settings override the default Azure AD session policy and users will be directed to Azure AD for reauthentication when these settings expired. Set Custom Session timeout for individual environmentįor environments that require different session timeout values, administrators can continue to set the session timeout and/or inactivity timeout in the System Settings. In the event that there are intermittent Azure AD outages, authenticated users can continue to access the customer engagement apps/Dataverse data if the PCI claims have not expired or the user has opted in the 'Stay signed in' during authentication.

    powerdirector 365 concurrent user sessions not supported

    To determine your version, sign in to customer engagement apps, and in the upper-right side of the screen, select the Settings button ( ) > About. To workaround the policy bypass and user duration change, open the second environment in a separate browser session. or higher environment and then open a version earlier 9.

  • In the same browser session, open a version 9.
  • To workaround the policy bypass and maximum 24 hour user session, open the environment from the Power Platform admin center environments tab by selecting the Open link.
  • In a browser session, you went to the Power Platform admin center and opened an environment by manually keying in the environment URL (either on the same browser tab or a new browser tab).
  • The Azure AD session policy is bypassed and the maximum user session duration is reverted back to 24 hours in the following scenarios:.
  • For detailed information, see Configurable token lifetimes in Azure Active Directory. This token lifetime properties can be configured.
  • The default Azure AD refresh token expiration is 90 days.
  • Users continue to access the customer engagement apps/Microsoft Dataverse data without the needs to reauthenticate until the Azure AD token lifetime policy expires. This Azure AD ID token refresh cycle continues in the background based on the Azure AD token lifetime policy configurations. For example, if an administrator disables or deletes a user account, blocks the user from signing in, and an administrator or user revokes the refresh token, the Azure AD session policy is enforced.

    powerdirector 365 concurrent user sessions not supported

    Every hour a new Azure AD ID Token is fetched silently in the background and the Azure AD instant policy is enforced (by Azure AD). Customer engagement apps use the Azure AD ID Token with a Policy Check Interval (PCI) claims. Honor Azure AD session policyīy default, the customer engagement apps leverage the Azure Active Directory (Azure AD) session policy to manage the user session timeout.

    powerdirector 365 concurrent user sessions not supported

    This means that a user is not forced to sign in with their credentials to use the customer engagement apps and other Microsoft service apps like Outlook that were opened in the same browser session every 24 hours.

    powerdirector 365 concurrent user sessions not supported

    The maximum user session timeout of 24 hours is removed. You can use security enhancements to better secure the customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).










    Powerdirector 365 concurrent user sessions not supported